Online Chat Service Representative Pay: $16.25 to $21 per hour

Online Chat Service Representative  Pay: $16.25 to $21 per hour
Online Chat Service Representative Job Information

Job Information

Employer: Sandy Rich Marquez, REALTOR
Position: Online Chat Service Representative
Location: San Clemente, CA, USA (Remote)
Crucial Responsibilities:
  • Client Interaction: Respond instantly to online chat inquiries, providing accurate information about our real estate services, listings, and other affiliated matters.
  • Problem-solving: Address client issues and resolve them efficiently or escalate them to the applicable team member if necessary.
  • Product Knowledge: Maintain a thorough understanding of our real estate services and properties to offer helpful information to guests.
  • Data Entry: Directly record chat interactions and maintain proper records of client correspondences.
  • Collaboration: Work with other team members to ensure harmonious messaging and client service quality.
  • Experience: Former experience in client service, call center, or online chat support is preferred.
  • Communication Skills: Excellent written communication skills with a focus on clarity and professionalism.
  • Tech Proficiency: Familiarity with online chat platforms and client relationship management (CRM) software.
  • Client-focused: A positive and compassionate approach to client service.
  • Team Player: Capability to collaborate effectively in a remote team environment.
  • Organizational Skills: Strong organizational skills and attention to detail.
Compensation: $16.25 to $21 per hour
  • Remote Work: Work from anywhere with a stable internet connection.
  • Flexible Schedule: Enjoy flexibility in work hours for a better work-life balance.
  • Competitive Compensation: Competitive pay with opportunities for bonuses and incentives.
  • Professional Development: Access to training and career growth opportunities.
  • Supportive Environment: Join a cooperative and inclusive team.
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