Client Experience Account Manager Job Information

Client Experience Account Manager
Client Experience Account Manager Job Information

Job Information

Position: Client Experience Account Manager
Location: Irvine, CA, USA
Work Hours: Monday to Friday, 8:00 am to 5:00 pm
pay: $25 to $28 per hour
Essential Functions:
  • Acts as an Account director for assigned new and renew accounts.
  • Establishes, develops, and maintains strong connections with clients.
  • Listens diligently to client requirements and concerns and resolves issues to clients' satisfaction.
  • Communicates effectively with other departments to ensure high-quality client service.
  • Identifies the root cause of client dissatisfaction and recommends process changes.
  • Assists with specialized inquiries and ensures a positive client experience.
Qualifications and Conditions:
  • Experience in Account Management or a related field.
  • Capability to make and maintain strong connections with clients.
  • Effective listening and problem-solving skills.
  • Strong communication skills.
  • Technical proficiency.
  • Ability to work in a team environment.
Benefits Offered:
  • Dental, Medical, Vision coverage.
  • Full benefits package including 401(k) plans, paid time off, and holidays.
About Crown World:

Crown World offers cutting-edge technologies and opportunities for career growth. Employees enjoy a full benefits package including medical, dental, vision plans, 401(k) plans, paid time off, and holidays.

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