Work from Home Call Center Representative

Work from Home Call Center Representative
Work from Home Call Center Representative - Randstad USA

Work from Home Call Center Representative - Randstad USA

Randstad USA, based in Charlotte, NC, USA, is currently hiring for a full-time remote work from home call center representative position.

Job Details

  • Location: Charlotte, NC, USA
  • Employment Type: Full-Time, Remote
  • Compensation: $17.99 to $18 per hour


  • Professionally answer calls and address caller inquiries as needed.
  • Route calls as needed to appropriate resource.
  • Perform research using available resources as needed to provide required information to callers.
  • Identify and escalate more complex issues to the research team.
  • Complete necessary administrative work as needed and complete call logs accurately.
  • Other projects as assigned by supervisor.


  • 1 year of call center experience required and listed on your resume within the past 2 years
  • Must live within 50 miles of Charlotte, NC
  • Good verbal and written communication skills.
  • Dependable and able to adhere to schedule.
  • Effective problem solving skills.
  • Effective listening skills.
  • Customer service oriented.

Work from Home Equipment Requirements

  • Must possess your own computer (IT CANNOT BE A CHROMEBOOK-our software isn't compatible and your computer cannot have a Celeron Processor).
  • USB headset and high-speed internet with hardwire capability.
  • Hardwired internet using an Ethernet cable


  • Telephone Etiquette
  • Active Listening
  • Customer Service
  • Call Center Support
  • Client Service

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